> ## Documentation Index
> Fetch the complete documentation index at: https://docs.subverseai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SIP Credentials

> How to create and configure SIP credentials for SubverseAI voice communication

# SIP Credentials

SIP credentials allow your SubverseAI agents to make and receive voice calls through SIP trunk providers for voice communication workflows.

## Overview

SIP credentials provide access to:

* Voice call initiation and reception
* SIP trunk integration
* VoIP telephony services
* Interactive voice response (IVR) systems
* Call routing and management

## Dashboard Screenshot

![SIP Provider Dashboard](https://example.com/screenshots/sip-dashboard.png)
*Configure SIP accounts in your VoIP provider dashboard*

## Steps to Create SIP Credentials

### 1. Choose a SIP Provider

Select a SIP trunk provider that supports your needs:

* Twilio
* Vonage
* Plivo
* Telnyx
* Or any other SIP-compatible provider

### 2. Create SIP Account

1. Sign up for an account with your chosen provider
2. Navigate to the SIP/voice section
3. Create a new SIP trunk or account
4. Configure your account settings (region, codecs, etc.)

### 3. Get SIP Credentials

From your provider dashboard, collect:

* **Username**: Your SIP account username (optional for unauthenticated trunks)
* **Password**: Your SIP account password (optional for unauthenticated trunks)
* **SIP Address**: SIP server address (required for outbound trunks, optional for inbound)

### 4. Add to SubverseAI

1. Go to **Credentials** in your SubverseAI dashboard
2. Click **Create New Credential**
3. Select **SIP Credentials** from the credential types
4. Enter a name for your credential
5. Fill in the fields:
   * **Username**: Your SIP username (optional for unauthenticated trunks)
   * **Password**: Your SIP password (optional for unauthenticated trunks)
   * **SIP Address**: SIP server address (required for outbound trunks, optional for inbound)
6. Click **Test Connection** to verify the credentials work
7. Click **Save Credential**

## Fields

* **Name**: A descriptive name for your credential
* **Username**: Your SIP account username (optional for unauthenticated trunks)
* **Password**: Your SIP account password (optional for unauthenticated trunks)
* **SIP Address**: SIP server address (required for outbound trunks, optional for inbound)

**Note**: All fields are optional as SIP credentials can be used for both authenticated and unauthenticated trunks depending on your use case.

## Usage Tips

* Use secure SIP (SIPS) with port 5061 for encrypted communications
* Configure firewall rules to allow SIP traffic
* Test with different codecs for optimal audio quality
* Monitor call quality and latency

## Troubleshooting

**Connection Failed**: Verify server address, port, and firewall settings

**Authentication Failed**: Double-check username and password

**Audio Issues**: Check codec compatibility and network bandwidth

**Registration Timeout**: Verify server settings and network connectivity

## Next Steps

After creating your SIP credentials:

* Set up voice call workflows
* Configure IVR systems
* Build call routing logic
* Integrate with AI agents for voice interactions
* Monitor call quality and metrics

**Note for SIP Type**: After creating SIP credentials, you'll need to configure inbound and outbound trunks to handle call routing. See the [Trunk Configuration](/integrations/telephony) documentation for next steps.