SubVerse AI Trigger

The SubVerse AI Trigger starts an orchestration when a SubVerse AI voice call completes. It enables post-call workflows triggered by AI-handled inbound calls.

Use Cases

Trigger a follow-up workflow after an AI voice agent completes a customer call
Log call outcomes to Airtable or a CRM after call completion
Send a post-call summary or follow-up message via Slack or WhatsApp
Escalate unresolved calls to a human agent

Credentials

This node uses your SubVerse AI workspace credentials, which are configured at the workspace level. No additional credential setup is required.

Node Reference

Parameters

Parameter	Type	Description
Event	Select	The call event that triggers the orchestration

Event Options

Event	Description
`Incoming Call Completed`	Fires when a SubVerse AI agent finishes handling an inbound call

Output Data

The trigger outputs the call completion payload, including transcript, outcome, and caller details:

{
  "callId": "call_XXXXXXXXX",
  "botNumber": "+19876543210",
  "callerNumber": "+11234567890",
  "status": "completed",
  "duration": 145,
  "transcript": [
    { "role": "agent", "text": "Hello, how can I help you today?" },
    { "role": "user", "text": "I'd like to check my account balance." }
  ],
  "outcome": "resolved",
  "startedAt": "2025-03-10T09:00:00.000Z",
  "endedAt": "2025-03-10T09:02:25.000Z"
}

Reference fields in downstream nodes:

{{ subverseAITrigger.callerNumber }}
{{ subverseAITrigger.outcome }}
{{ subverseAITrigger.transcript }}
{{ subverseAITrigger.duration }}

SubVerse Agents — Execute SubVerse AI agents for outbound calls or other channels
SubVerse AI — Manage SubVerse AI voice interactions within an orchestration
Slack — Send post-call notifications to a Slack channel

Getting Started

Trigger Nodes

Action Nodes

Logic Nodes

AI Nodes

Operations

Subverse ai trigger

SubVerse AI Trigger

Use Cases

Credentials

Node Reference

Parameters

Event Options

Output Data

​SubVerse AI Trigger

​Use Cases

​Credentials

​Node Reference

​Parameters

​Event Options

​Output Data

​Related Nodes

SubVerse AI Trigger

Use Cases

Credentials

Node Reference

Parameters

Event Options

Output Data

Related Nodes