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SubVerse AI Trigger

The SubVerse AI Trigger starts an orchestration when a SubVerse AI voice call completes. It enables post-call workflows triggered by AI-handled inbound calls. SubVerse AI Trigger Node

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Use Cases

  • Trigger a follow-up workflow after an AI voice agent completes a customer call
  • Log call outcomes to Airtable or a CRM after call completion
  • Send a post-call summary or follow-up message via Slack or WhatsApp
  • Escalate unresolved calls to a human agent

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Credentials

This node uses your SubVerse AI workspace credentials, which are configured at the workspace level. No additional credential setup is required.

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Node Reference

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Parameters

ParameterTypeDescription
EventSelectThe call event that triggers the orchestration

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Event Options

EventDescription
Incoming Call CompletedFires when a SubVerse AI agent finishes handling an inbound call

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Output Data

The trigger outputs the call completion payload, including transcript, outcome, and caller details: 
{
  "callId": "call_XXXXXXXXX",
  "botNumber": "+19876543210",
  "callerNumber": "+11234567890",
  "status": "completed",
  "duration": 145,
  "transcript": [
    { "role": "agent", "text": "Hello, how can I help you today?" },
    { "role": "user", "text": "I'd like to check my account balance." }
  ],
  "outcome": "resolved",
  "startedAt": "2025-03-10T09:00:00.000Z",
  "endedAt": "2025-03-10T09:02:25.000Z"
}
Reference fields in downstream nodes: 
{{ subverseAITrigger.callerNumber }}
{{ subverseAITrigger.outcome }}
{{ subverseAITrigger.transcript }}
{{ subverseAITrigger.duration }}
  • SubVerse Agents — Execute SubVerse AI agents for outbound calls or other channels
  • SubVerse AI — Manage SubVerse AI voice interactions within an orchestration
  • Slack — Send post-call notifications to a Slack channel