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Accessing the Platform

SubVerse AI provides a comprehensive web-based dashboard for managing all aspects of your AI agents and workflows. Access the platform at dashboard.subverseai.com.

Creating Your Account

Sign Up Process

  1. Navigate to the SubVerse dashboard
  2. Click on Sign Up if you’re a new user
  3. Fill in the required information:
    • Name: Your full name
    • Email: Business email address
    • Username: Choose a unique username
    • Phone: Contact number with country code
    • Password: Create a secure password
    • Country: Select your country
  4. Accept the Terms & Conditions and Privacy Policy
  5. Click Signup to create your account
You’ll receive a verification email to confirm your account. Make sure to check your spam folder if you don’t see it in your inbox.

Logging In

For existing users:
  1. Go to dashboard.subverseai.com
  2. Enter your Username/Email
  3. Enter your Password
  4. Click Login to access your dashboard
If you’ve forgotten your password, click on Forgot password? to reset it.

Dashboard Overview

Once logged in, you’ll see the main dashboard with key metrics and navigation options. The left sidebar provides access to all platform features: Main Sections:
  • Dashboard: Overview of your platform metrics and performance
  • Agents: Manage your conversational AI agents
  • Call History: View and analyze all call records
  • Workflow: Build and manage automated workflows
  • Reports: Access detailed analytics and reports
  • Integrations: Configure external integrations
  • API Key: Manage API keys for programmatic access
Additional Resources:
  • API Reference: Documentation for REST APIs

Quick Actions

From the dashboard, you can quickly:
  1. Create a New Agent: Click + Add Voice Agent to start building
  2. View Call History: Monitor recent interactions
  3. Check Performance: Review metrics and KPIs
  4. Access Integrations: Configure telephony and tools
  5. Generate Reports: Export data for analysis

Dashboard Features

Real-Time Updates

The dashboard updates in real-time, showing:
  • Active calls in progress
  • Recent call completions
  • Agent status changes
  • System notifications
Use the filter options to:
  • View specific time periods (Last 30 Days, custom ranges)
  • Filter by agent type
  • Search for specific calls or agents
  • Export filtered data

Responsive Design

The dashboard is fully responsive and works on:
  • Desktop computers
  • Tablets
  • Mobile devices (limited functionality)

Next Steps

Now that you’re familiar with the dashboard, you can:

Support and Help

If you need assistance:
  • Documentation: Browse our comprehensive guides
  • Support: Contact us at [email protected]
  • Community: Join our user community for tips and best practices
Keep your login credentials secure and never share your API keys. Enable two-factor authentication for enhanced security.