Google Drive - SubVerse AI

Connection type: Credential Connect Google Drive to SubVerse. Your Functions and Orchestrations can upload and download files, create and move folders, search for documents, and share them. A change in Drive can also start an orchestration.

What you can do

Capability	What it does
Upload and download files	Save a recording, document, or customer upload to Drive, or fetch one back.
Create and organise	Create folders, move files between them, and update file details.
Search	Find files and folders, so an agent can answer from a document.
Share files	Give someone access to a file as part of a workflow.
React to changes	Start an orchestration when something changes in Drive, such as a new file in a folder.

Credential types

Credential type	Best for
Google Drive Service Account	Most connections. You share only the files and folders it should reach, so its access is limited to exactly those.
Google Drive OAuth2 API	Working with a person’s own Drive, where sharing each file isn’t practical

What you’ll need

A Google account with access to the files you want to use
A Google Cloud project, to create the credentials
Permission to enable APIs and create credentials in that project

Step-by-step setup is in the SubVerse dashboard: go to Integrations → Google Drive and open the Documentation tab.