Google Sheets - SubVerse AI

Connection type: Credential Connect Google Sheets to SubVerse. Agents can read rows to answer questions, and your Functions and Orchestrations can add and update them. A change in a sheet can also start an orchestration.

What you can do

Capability	What it does
Read rows	Let an agent look up information in a sheet, such as a price list, a schedule, or a stock level.
Add and update rows	Write to your sheets from Functions and Orchestrations, for example logging each conversation or updating a status.
React to changes	Start an orchestration when a sheet changes, such as a new row.

Credential types

Credential type	Best for
Google Sheets OAuth2 API	Most connections. You sign in with your Google account and approve access.
Google Sheets Service Account	Access that doesn’t depend on one person’s account. You share each sheet with the service account.
Google Sheets API Key	Reading public sheets only. It can’t read private sheets or write anything.

What you’ll need

A Google account with access to the spreadsheets you want to use
A Google Cloud project, to create the credentials
Permission to enable APIs and create credentials in that project

Step-by-step setup is in the SubVerse dashboard: go to Integrations → Google Sheet and open the Documentation tab.