Agent Configuration Guide
Voice Settings
Customize voice response of the agent
TTS Language
Select the voice output language.
Please make sure to edit this if you want your agent to be able to switch to non-English languages as per customer’s response. English-only voices may produce sub-optimal quality in case if non-English responses.
Voice
Choose the voice ID from the dropdown menu. While we have provided a select few recommended voices - you can always input any voice ID of your choice from Elevenlabs voice list
Quality
Customize playback quality, we recommend setting this to pcm_16000 for faster results without compromising on quality.
Speed
Control how fast/slow should the voie agent speak. 2
recommended, 0
slowest, 3
fastest.