Documentation Index

Fetch the complete documentation index at: https://docs.subverseai.com/llms.txt

Use this file to discover all available pages before exploring further.

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SIP Credentials

SIP credentials allow your SubverseAI agents to make and receive voice calls through SIP trunk providers for voice communication workflows.

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Overview

SIP credentials provide access to:

• Voice call initiation and reception
• SIP trunk integration
• VoIP telephony services
• Interactive voice response (IVR) systems
• Call routing and management

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Dashboard Screenshot

Configure SIP accounts in your VoIP provider dashboard

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Steps to Create SIP Credentials

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1. Choose a SIP Provider

Select a SIP trunk provider that supports your needs:

• Twilio
• Vonage
• Plivo
• Telnyx
• Or any other SIP-compatible provider

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2. Create SIP Account

1. Sign up for an account with your chosen provider
2. Navigate to the SIP/voice section
3. Create a new SIP trunk or account
4. Configure your account settings (region, codecs, etc.)

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3. Get SIP Credentials

From your provider dashboard, collect:

• Username: Your SIP account username (optional for unauthenticated trunks)
• Password: Your SIP account password (optional for unauthenticated trunks)
• SIP Address: SIP server address (required for outbound trunks, optional for inbound)

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4. Add to SubverseAI

1. Go to Credentials in your SubverseAI dashboard
2. Click Create New Credential
3. Select SIP Credentials from the credential types
4. Enter a name for your credential
5. Fill in the fields:
   • Username: Your SIP username (optional for unauthenticated trunks)
   • Password: Your SIP password (optional for unauthenticated trunks)
   • SIP Address: SIP server address (required for outbound trunks, optional for inbound)
6. Click Test Connection to verify the credentials work
7. Click Save Credential

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Fields

• Name: A descriptive name for your credential
• Username: Your SIP account username (optional for unauthenticated trunks)
• Password: Your SIP account password (optional for unauthenticated trunks)
• SIP Address: SIP server address (required for outbound trunks, optional for inbound)

Note: All fields are optional as SIP credentials can be used for both authenticated and unauthenticated trunks depending on your use case.

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Usage Tips

• Use secure SIP (SIPS) with port 5061 for encrypted communications
• Configure firewall rules to allow SIP traffic
• Test with different codecs for optimal audio quality
• Monitor call quality and latency

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Troubleshooting

Connection Failed: Verify server address, port, and firewall settings Authentication Failed: Double-check username and password Audio Issues: Check codec compatibility and network bandwidth Registration Timeout: Verify server settings and network connectivity

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Next Steps

After creating your SIP credentials:

• Set up voice call workflows
• Configure IVR systems
• Build call routing logic
• Integrate with AI agents for voice interactions
• Monitor call quality and metrics

Note for SIP Type: After creating SIP credentials, you’ll need to configure inbound and outbound trunks to handle call routing. See the Trunk Configuration documentation for next steps.